Question 1

Where can I download user instructions for my reeds?

Accepted Answer

Instructions may be downloaded below.  Simply right click on each image and select 'save image as...'.  If have any problems, please let us know.

Question 2

Canning Original vs Canning Blue - What's the difference?

Accepted Answer

Our Canning Original set is made from a cotton based composite material which creates a lovely warm, rich and full sound.  It also absorbs small amounts of moisture which some people prefer as it can increase playing time before moisture becomes an issue.

Canning Blue is based on the same Original design, but the body is made from a harder material which creates a slightly brighter, more vibrant sound, whilst also increasing volume output a touch in most sets of pipes. The materials do not absorb any moisture so can be very quickly and easily dried off during long practices or performances, giving an extended playing time.

Question 3

Carbon Fibre vs Polycarbonate vs Inverted – What’s the difference?

Accepted Answer

Either model of bass reed will usually work equally well in most sets of pipes, however each has a unique tonal quality and which one you choose is down to personal preference.    The carbon fibre bass has a deep, robust sound whereas the polycarbonate is slightly mellower and tends to blend with the tenors more giving a warm, rich sound.  The main benefit of the inverted polycarbonate reed is that in most sets of pipes it gives an extra degree of reliability when striking in.  Like the standard polycarbonate reed, it has a warm, full sound.

Question 4

I’m still not sure which set of reeds is best for my pipes, what should I do?"

Accepted Answer

If you are still unsure, please send us an email and we will be happy to help.

Question 5

How long does delivery take?

Accepted Answer

When an order is received it will be posted within 1-3 days.   Delivery times:
UK addresses -  sent by First Class post and usually arrive within 1-2 days.
Non-UK addresses – sent by Air Mail and typically arrive within 5-7 days.

Question 6

Do the reeds require maintenance?

Accepted Answer

Our reeds are very much hassle free and require no maintenance on a daily basis.  Like all drone reeds however, after extended playing times it is a good idea to remove your drones from the stocks and allow the drone reeds to air dry.

Occasionally it is good practice to clean under the tongue of the reeds to remove any dirt or dust which may have gotten trapped there.  This is best done by sliding a clean piece of paper between the tongue and reed body, apply a small amount of pressure on top of the tongue and then slowly pull the paper out.

Question 7

How long will a set of reeds last?

Accepted Answer

The life span of a set of reeds will depend on many factors such as the amount of playing, bag type and even the pH balance of your breath.  However, in the vast majority of cases you will get many years of trouble free playing.  Plus, if you do think your reeds are wearing out,  you can use our refurbishment service to return them to an as new condition for a fraction of the price of a new set.

Question 8

How do I know if my reeds need refurbishing?

Accepted Answer

The usual signs of a reed wearing out is that it may become a bit unsteady, tune a bit lower on the pin and sound a bit coarser than before.

Question 9

Where can I find my a local stockist?

Accepted Answer

Our reeds are sold by most leading piping supply stores worldwide. Please see our Stockist page for details. If you have having any problems finding a local stockist please contact us and we'll be happy to help.

F.A.Q